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Marine Sports Club- Hurghada-Red Sea-Egypt
+20 10 69 285 693
info@macysin-safari.com

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Terms and Conditions

BOOKING POLICY

To secure an exclusive full charter reservation, an official request and a deposit of 30% will be required within  10 days of a confirmed reservation.

Payment is due with immediate effect if booking is confirmed less than 30 days prior to departure.

Full payment must be received with immediate effect if booking is confirmed less than 4 weeks prior to departure.

CANCELLATION POLICY

If cancelled:

  • Up to 4 weeks prior to departure cancellation fee of 30%
  • 2 weeks prior to departure cancellation fee of 50%

Note: the above percentages are of the total booking cost, not on a deposit received.

For groups of 8 or more guests, where a cancellation is made within 120 days of departure, an amount of 2500 Euro (equivalent to the deposit amount) will be forfeited entirely. Where groups of 8 or more guests cancel their reservation up to 28 days prior to departure, the cancellation terms above are applicable.

All cancellations must be made in writing to   info@macysin-safari.com

We understand the changeable nature of group bookings. If the Tour Operator/Group Leader keeps us informed of changing group numbers, every effort will be made to help fill the group charter if required, however, we reserve the right to cancel a charter due to insufficient passenger numbers.

Check- in Times

Check in on the first day after 18.00. Before this time the guests are the responsibility of the tour operator although we will assist where possible

Check out on the last day before 10.00. After this time the guests are responsibility of the tour operator although Macys In Safaris will assist where possible

Group Bookings- Free policy

18 guests pay and 2 go free

Special Offers

Special offers are non commissionable and fort he benefit of the diving customers.

Special offer weeks DO NOT include nirtox in the package price

Special offer percentages are always taken from the High Season rates

High and low Season dates and pricing Structure

High Season

  • March – May
  • August – November

Low Season

  • All other dates

New Year Safari

  • Any safaris that crosses or include the New Year period

The costing for a safari in the changeover between High and low season dates is determined by the greater number of days in the high or the low season period and not the start date of the safari

Transfers

1 airport transfer each way only. All others will be charged accordingly

Marine Park Fees

Marine park fees are completely non-refundable and will be charged whether the destination has been reached or not

Ras Mohamed:5 euro.

Brothers:45 euro

Deadalus:80 euro

Rocky- Zabargad:80 euro

GENERAL TERMS

Scuba Review:

Should some time have passed since their last dive, we ask all divers adhere to the recommendations made by their training agency regarding the completion of a Scuba/Skills review before diving. Most agencies recommend a Scuba/Skills review if no diving has taken place for 6 months. Evidence of the date of the divers’ last dive should be shown in a log book to avoid problems on check-in; where possible the review should be booked in advance and will take place on the first day’s diving or in the case of a Liveaboard on the first day of the trip.

Alternatively a Scuba/Skills Review can be completed prior to arrival in resort and signed by an Instructor in the divers’ logbook. In the interests of safety we reserve the right to provide and charge for a Check Dive, Scuba Review, or Refresher with an Instructor, or restrict diving activities if the Instructor has any doubts about diver safety.

Medicals:

All guests, divers or non-divers, on a liveaboard are required to sign a self declaration medical.

If the diver has any of the medical conditions listed, signed clearance from a doctor will be required valid within 12 months.

Where doctors’ clearance is needed, we ask guests to arrange this prior to arrival where possible to avoid delays in resort

Insurance:

Every effort is made to ensure our guests have a safe diving experience but we recommend purchasing short – term cancellation insurance, in case of unexpected changes in your travel plans. We require every diver to have valid accident and medical insurance. Baggage Insurance is also recommended. Should Diving Insurance not be obtained prior to your visit, this can be arranged in resort with Baromedical at approximately 10 Euro per person including 1st and 2nd treatment only.

Itineraries:

All Liveaboard itineraries are subject to various unpredictable changes including weather conditions & changes in Egyptian Government approval. Whilst in we make every effort we cannot guarantee diving at specific sites. In adverse weather conditions the guides and captain of the boat will have the final decision as to which dive sites to visit to ensure that the guests, staff and boats safety is not compromised in any way. If in the unfortunate event that dives are missed or dive sites are not reached due to weather conditions or other unforeseeable changes, Macys In Safaris will not offer a refund or compensation.

Dive Requirements:

Egyptian Regulations states that for the Marine Park Cruises all guests have a minimum of:

  • 50 logged dives

Infinity Safaris recommend that all guests have a minimum of:

  • 50 logged dives for Wreck Tour
  • 40 logged dives for South & St John’s
  • 40 logged dives for Fury Shoal and Safaga Cruise
  • 30 logged dives for Sinai Classic, Sinai Mini and Classic Cruise

Boat Changes:

In the unlikely event that Infinity Safaris changes the boat your client has booked for reasons beyond our control we aim to provide a boat of a similar where possible standard however in the event this is not possible and a lower standard boat is used we will reimburse the cost difference if any.

Safety Equipment:

Each safari guest is required to carry a Surface Marker Buoy and an audible device per person and 1 torch per buddy pair on all Liveaboards.